Erica is an accomplished professional with extensive experience in public pensions and workers' compensation projects. Their expertise spans project management, business analysis, organizational change management (OCM), and training. With a proven track record of managing the entire project lifecycle—from requirements gathering and procurement to implementation, testing, and post-implementation support—they deliver seamless solutions and measurable results. Erica holds an MBA, bringing strategic business acumen to every engagement. She also provides mentorship internally as a professional development manager.